Accessibility

Designed for more ways of learning

We target WCAG 2.1 Level AA in new and materially revised public and assessment experiences. Current supports include keyboard navigation, visible focus, responsive zoom, readable structure, reduced-motion handling, text-to-speech controls, large-text and contrast options, dyslexia-friendly typography, and language-support tools. This is a design target, not a third-party conformance certification.

To request an accommodation or report a barrier, email info@thescholarsascent.org with the page, device/browser, and task you were trying to complete.

Security & privacy

Minimize first. Control every boundary.

  • HTTPS encryption in transit and provider-managed encryption at rest.
  • Scholar aliases in assessment displays and stored classroom work.
  • No sale of student information and no targeted student advertising.
  • Server-side secret handling, role checks, and tamper-evident audit records for sensitive workflows.
  • Documented incident response, retention, deletion, and administrator-access procedures.
Clever status: Clever Library integration is in certification preparation. Secure Sync, district-managed SSO, API v3.1 demographics, and LMS Connect are not enabled.

Report a suspected security issue privately to info@thescholarsascent.org. Do not include student records, passwords, PINs, or access tokens in email.

Service providers

Current subprocessors and purposes

ProviderPurposeRelevant information
Google Cloud / FirebaseHosting, authentication, databases, storage, and functionsAccount and educational-service data needed for the enabled feature
Google AI servicesAI-assisted content, draft scoring, and feedbackMinimized assessment prompts/responses identified in product displays by scholar alias
CleverOptional Library identity and classroom provisioningClever ID, role, authorized sections, and limited roster fields; certification pending
StripePaymentsBilling and transaction information; card data goes directly to Stripe
ResendTransactional emailRecipient address and message content for requested notifications
Google AnalyticsPublic-site usage analytics where enabledDevice and usage events; not used for student targeted advertising
CloudflareDNS and edge securityNetwork request metadata

Material changes affecting school-authorized student information will be communicated through the applicable agreement or published policy update.

Schools & districts

Agreements and data requests

Clever's Universal DSA is separate from a district DPA or TX-NDPA. Our current district agreement generator is an attorney-review draft and is not offered for signature until reviewed and approved. To request the current privacy packet, data-flow summary, retention schedule, or a DPA conversation, email info@thescholarsascent.org.

Verified deletion requests are initiated promptly and completed within 30 days unless the applicable school agreement or law requires a shorter period. Limited backups age out according to the documented backup schedule.

Support

Get the right issue to the right place

Educator and pilot support

Email info@thescholarsascent.org. Include the school, affected role, approximate time, browser/device, and what appeared on screen. Never send a complete roster or authentication secret.

Privacy and deletion

Email the same address with subject “Privacy request.” We may need to verify the requester and coordinate with the school that controls the education record.

Clever launch issues

Before certification, Clever access is limited to approved sandbox/pilot testing. After launch, teachers should confirm that the intended sections were authorized and that the district has not blocked the Library application.